PLEASE KNOW, your are fully responsible for our rules and restrictions, regardless of what you may or may not have asked or been informed by our staff or any
booking agent prior to your arrival. Please read the rules and restrictions listed on this website carefully before booking ~ to avoid being unfortunately turned away upon your arrival. Please know that due to the
"nature" of our unique service and facility, most of these rules and restrictions are beyond our control and we simply can not/will not risk our state and federal licenses by making exceptions for anyone. We hope
Answers to Frequently Asked Questions:
~ Check in time is 3:30PM. Check out time is 12:30pm. Should you wish to enjoy your complimentary daily zoo tour on the day you
check-in, you'll want to arrive no later than 12:45pm on that day. You can however take that tour on the day you check-out. Early check in is possible if your bungalow was vacant the previous evening but it
is never guaranteed. There is a $25 late check in fee between 6pm and 9pm and a $50 late check-in fee between 9-11pm. Prior arrangements must be made to check any time after 6pm.) We do no check-ins after 11pm
. Our lobby and staff are open and avail until 6pm every day. We do not have staff on duty 24-hrs but we are reachable via cell phone at all times for emergency reasons only.